Shipping policy

MAEVEN London

MAEVEN London strives to provide all its customers with a fast and reliable shipping service. This shipping policy describes delivery times, costs and procedures to guarantee an optimal shopping experience.

Delivery Times

MAEVEN London is committed to dispatching all orders within 24 to 48 hours after purchase confirmation. Once dispatched, orders are typically delivered within 5-14 working days. Delivery times may vary depending on factors such as:

• Weather conditions
• Periods of high demand (such as bank holidays)
• Customs procedures (where applicable)

Free Shipping

At MAEVEN London, you enjoy free shipping on all orders. Regardless of the order amount or your location, we ensure you pay no shipping costs. This is part of our commitment to making the shopping experience as easy and attractive as possible.

Shipping

All orders at MAEVEN London are shipped directly from our supplier. This approach helps us to reduce processing times and ensure you receive your products as quickly as possible. Additionally, this allows us to carry out strict quality control on every item dispatched.

Order Processing

• Once your order has been placed, you will receive a confirmation email with all the details of your purchase.
• Orders are processed and dispatched within 24 to 48 hours.
• When your order has been dispatched, you will receive an email with a tracking number, so you can easily track your parcel.

Order Tracking

MAEVEN London provides tracking information for all orders. The tracking number you receive via email allows you to follow the progress of your order via the carrier's website. This way, you know exactly where your parcel is and when it will be delivered.

Questions and Support

Do you have questions about your order or our shipping policy? Our customer service team is ready to help you! You can reach us via:

• Email: info@maevenlondon.com

We strive to answer all your questions quickly and professionally.

Limitations and Exceptions

Whilst we do our utmost to meet the estimated delivery times, there are sometimes unforeseen circumstances that may cause delays. These include:

• Customs processes
• Adverse weather conditions
• Force majeure situations

MAEVEN London is not responsible for such delays, but we appreciate your understanding and patience in such cases.

Conclusion

MAEVEN London is committed to an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For questions or additional information, please do not hesitate to contact us at info@maevenlondon.com.