Privacy policy
MAEVEN London
MAEVEN London places great importance on protecting the personal data of its customers. This privacy policy describes how personal information is collected, used and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
MAEVEN London collects various types of personal data to provide an optimal shopping experience. This data may include:
- First and last name
- Delivery and billing address
- Email address
- Telephone number
- Payment information
Use of Personal Information
The personal information collected is used for the following purposes:
- Processing and shipping orders
- Managing payments and preventing fraud
- Communicating with customers about their orders and our product range
- Improving our customer service and responding to requests
- Sending information about new products, promotions and events (with the customer's consent)
Sharing of Personal Information
MAEVEN London does not sell, rent or share personal information with third parties, except in the following cases:
- With external service providers who process payments and ship orders
- If legally required or to comply with legal proceedings
- To protect the rights, property or safety of MAEVEN London, its customers or the public
Security of Personal Information
MAEVEN London implements appropriate security measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These measures include:
- The use of encryption technologies for payment transactions
- Restricted access to personal information to employees and partners who need the information to provide our services
Retention of Personal Information
MAEVEN London retains personal data for as long as necessary to achieve the purposes for which it was collected, including legal, accounting or reporting requirements.
Customer Rights
Customers have certain rights under applicable legislation regarding their personal data, including:
- Right of access: Customers may request a copy of their personal data held by MAEVEN London.
- Right to rectification: Customers may request correction of inaccurate or incomplete personal data.
- Right to erasure: Customers may request deletion of their personal data, taking into account statutory retention periods.
- Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.
Cookies and Similar Technologies
MAEVEN London uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
Changes to the Privacy Policy
MAEVEN London may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any changes.
Contact Details
For questions about this privacy policy or to exercise your rights regarding personal data, you can contact MAEVEN London via:
- Email: info@maevenlonden.com
MAEVEN London strives to protect the privacy of its customers and to use personal data in a responsible and secure manner.